Privacy policy

Great Lakes Whale Co.

Last updated: April 1, 2026

 

Great Lakes Whale Co. operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Great Lakes Whale Co. is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you. We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

  • Contact details including your name, address, billing address, shipping address, phone number, and email address.
  • Financial information including credit card, debit card, and financial account numbers, payment card information, financial account information, transaction details, form of payment, payment confirmation and other payment details.
  • Account information including your username, password, security questions, preferences and settings.
  • Transaction information including the items you view, put in your cart, add to your wishlist, or purchase, return, exchange or cancel and your past transactions.
  • Communications with us including the information you include in communications with us, for example, when sending a customer support inquiry.
  • Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers.
  • Usage information including information regarding your interaction with the Services, including how and when you interact with or navigate the Services.

Personal Information Sources

We may collect personal information from the following sources:

  • Directly from you including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information;
  • Automatically through the Services including from your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies;
  • From our service providers including when we engage them to enable certain technology and when they collect or process your personal information on our behalf;
  • From our partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:

  • Provide, Tailor, and Improve the Services. We use your personal information to provide you with the Services, including to perform our contract with you, to process your payments, to fulfill your orders, to remember your preferences and items you are interested in, to send notifications to you related to your account, to process purchases, returns, exchanges or other transactions, to create, maintain and otherwise manage your account, to arrange for shipping, to facilitate any returns and exchanges, to enable you to post reviews, and to create a customized shopping experience for you, such as recommending products related to your purchases. This may include using your personal information to better tailor and improve the Services.
  • Marketing and Advertising. We use your personal information for marketing and promotional purposes, such as to send marketing, advertising and promotional communications by email, text message or postal mail, and to show you online advertisements for products or services on the Services or other websites, including based on items you previously have purchased or added to your cart and other activity on the Services.
  • Security and Fraud Prevention. We use your personal information to authenticate your account, to provide a secure payment and shopping experience, detect, investigate or take action regarding possible fraudulent, illegal, unsafe, or malicious activity, protect public safety, and to secure our services. If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. We highly recommend that you do not share your username, password or other access details with anyone else.
  • Communicating with You. We use your personal information to provide you with customer support, to be responsive to you, to provide effective services to you and to maintain our business relationship with you.
  • Legal Reasons. We use your personal information to comply with applicable law or respond to valid legal process, including requests from law enforcement or government agencies, to investigate or participate in civil discovery, potential or actual litigation, or other adversarial legal proceedings, and to enforce or investigate potential violations of our terms or policies.

 

Social Media Apps

This Privacy Policy describes how Great Lakes Whale Co. ("we," "us," or "our") collects, uses, and shares information in connection with your use of the GreatLakes SurfReport application ("App"), which integrates with TikTok's API to post surf reports on your behalf.

By using the App, you agree to the collection and use of information in accordance with this policy.

 

1. Information We Collect

The App is designed to post surf reports to TikTok using TikTok's official API. We do not collect, store, or process personal information from users of this App beyond what is strictly necessary to operate the TikTok integration.

1.1 TikTok Authorization Data

When you connect your TikTok account to the App, TikTok may provide us with limited authorization tokens required to post content on your behalf. We do not store your TikTok username, password, or any private profile information.

1.2 Automatically Collected Technical Data

We may collect limited, non-personal technical data incidental to operating the App, such as:

       API request logs (for debugging and error monitoring)

       App version and runtime environment information

       Timestamps of surf report posts

This data does not identify you personally and is used solely for maintaining App reliability.

 

2. How We Use Information

We use the information described above only to:

       Post surf reports to your TikTok account via the TikTok API as authorized by you

       Diagnose and resolve technical issues with the App

       Comply with TikTok's developer policies and applicable law

 

We do not sell, rent, trade, or otherwise share your information with third parties for marketing or advertising purposes.

 

3. TikTok's Role and Data Practices

The App integrates with the TikTok API. When you authorize this App to connect to your TikTok account, TikTok's own privacy policy and terms of service govern the data TikTok collects and processes on their platform. We encourage you to review TikTok's Privacy Policy at https://www.tiktok.com/legal/privacy-policy.

Great Lakes Whale Co. is not responsible for TikTok's data practices or for any data TikTok independently collects through your use of the TikTok platform.

 

4. Data Retention

We retain technical operational data (e.g., API logs) only for as long as necessary to maintain App functionality and diagnose issues, typically no longer than 30 days, unless a longer retention period is required by law.

We do not retain TikTok authorization tokens beyond your active session unless required to maintain scheduled posting functionality. You may revoke App access from within your TikTok account settings at any time.

 

5. Data Security

We implement reasonable administrative and technical security measures to protect the limited data we handle. However, no method of transmission over the internet or electronic storage is 100% secure. We encourage you to use strong passwords and maintain control over your TikTok account access.

 

6. Children's Privacy

The App is not directed to individuals under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information promptly.

 

7. Your Rights

Depending on your jurisdiction, you may have certain rights regarding your information, including the right to access, correct, or request deletion of any personal data we hold about you. To exercise these rights, please contact us using the information in Section 9.

Because we collect minimal personal data, the most effective way to revoke the App's access to your TikTok account is directly through TikTok's app settings under "Manage App Permissions."

 

8. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the Effective Date at the top of this document. We encourage you to review this policy periodically. Continued use of the App after changes constitutes your acceptance of the updated policy.

 

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

 

Great Lakes Whale Co.

Email: info@greatlakeswhaleco.com

Website: greatlakeswhaleco.com